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Return Policy:

You may return* merchandise purchased from OemReplacementBatteries.com for a refund or a replacement, provided that the procedures and requirements referred to in our return policy are followed. All product returns require a return authorization number (RA). A RA number must be issued within 30 calendar days after the date of purchase; it will be valid for 14 calendar days after it is issued. Removal or alteration of a product's upc number, serial number or upc/serial number sticker will automatically void your OemReplacementBatteries.com Return Policy. Products that are returned to OemReplacementBatteries.com with a missing, damaged or altered serial number will be refused RMA service and returned to you.
Refunds:
A processing fee of 10 percent will apply to the value of all merchandise returned for a refund. If you are returning a product with the intention of purchasing different merchandise, the processing fee will still apply. This fee applies to open and unopened boxes. We will only refund the value of the merchandise returned, not the shipping charge.
Exchange:
If you purchased a product from OemReplacementBatteries.com that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase.
Defective items:
An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund, however a 10 percent processing fee will apply. The processing fee will only be applied if you choose to return the item for a refund. We will certainly replace an item that was defective prior to receipt, without a restocking fee.
Damaged items:
All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 10 calendar days after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only.
Return shipping:
Return shipping cost (the cost to send an item back to our store) is like or comparable to your cost of driving to any store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost. If an item you received is defective, we will certainly replace the item with a new one, however we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.
Replacement:
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise. To receive a replacement more quickly, you may place a new order for the same item (shipping not included), and we will issue a refund for the full value of the returned product (including shipping), upon completion of our return process.
How to Return Merchandise:
Please contact us at 800-404-9493. If you do not have the return form, we will provide it together with your RA number. Please fill in the requested information on our product return form, and carefully follow the instructions for return. All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed. Mail to: OemReplacementBatteries.com Returns RA Number: 1216 Ave J Brooklyn, NY 11230 You may contact the following carriers to determine a Customer Counter or Authorized Shipping Outlet nearest your location. FedEx - (800) 463-3339 UPS - (800) 742-5877 U.S.P.S. - (800) 275-8777 Retuned merchandise that is lost or damaged during transit is solely the shipper's responsibility. It is important save the tracking information and to properly insure all merchandise being returned to OemReplacementBatteries.com